Taxes Help and Contacts

You can call for paper forms to be delivered to your mailbox-see phone numbers below.

The library will allow you to print one free black-and-white copy of the Federal and state tax forms for yourself. All multiple copies, color copies, and instructions printed will be charged at the appropriate rate per page.


For Forms and Instructions:

To file online:

Their help lines are open Monday through Friday.

7 a.m. to 7 p.m. local time

7 a.m. to 7 p.m. local time

Non-profit taxes
8 a.m. to 5 p.m. local time

Estate and gift taxes (Form 706/709)
8 a.m. to 3:30 p.m. Eastern time

Callers who are hearing impaired
TTY/TDD 800-829-4059

Interpretation Services
If you can’t find the answers to your tax questions on, we can offer you help in more than 350 languages with the support of professional interpreters. For assistance in Spanish, call 800-829-1040. For all other languages, call 833-553-9895.

Requesting a face-to-face meeting for help
You can make an appointment at an IRS local office to get help. Appointment times vary by tax issues and office locations. 

IRS Office Waterbury Map – 06702 – location
Address 193 Grand Street
City Waterbury, CT 06702
Phone (203) 596-4727  
IRS Office Danbury Map – 06810 – location
Address 131 West St.  
City Danbury, CT 06810  
Phone (203) 840-4195  


For Forms and Instructions:

DRS Contact Information and Resources  

Normal business hours:  Monday – Friday, 8:30 am to 4:30 pm

Phone (ask questions and request paper forms by mail):

  • 860-297-5962 (from anywhere)
  • 800-382-9463 (CT calls outside the Greater Hartford calling area only)
  • 860-297-4911 (TTY, TDD and Text Telephone users only) – Taxpayers may also call 711 for relay services.  A taxpayer must tell the 711 operator the number he or she wishes to call.  The relay operator will dial it and then communicate using a TTY with the taxpayer.

Email: (general questions only)


DRS Drop Box:  Bring to street level building entrance at 450 Columbus Boulevard, Hartford, CT during normal business hours.

File your state income tax return online: (select Individual)